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IT-Anwendungsspezialist
£45,000 - 45,000
Labyrinth Technologies
Southby Drive, Fleet
£45,000 - 45,000
Requirements
Must:
We are seeking a motivated, detail-oriented self-starter with excellent communication skills and a passion for IT solutions. Candidates should have at least two years of IT or application support experience and the technical expertise necessary to hit the ground running. Key requirements include:
- 2 years troubleshooting hardware/software issues
- 2 years in customer-facing IT support
- Microsoft SQL Server experience
- Knowledge of Windows Operating Systems
- Networking skills (TCP/IP, UDP, VLANs, Wireshark, Netstat, etc.)
- Automation experience and exposure to APIs
- Telecommunications knowledge (desirable)
- RF troubleshooting (P25, TETRA, DMR LMR) (desirable)
- Full UK driving licence (desirable)
- Industry certifications (CompTIA, Microsoft, CCNA, etc.) (desirable)
Responsibilities
In your role as an IT Application Support Analyst, you will handle various tasks to ensure a seamless experience for our clients. Key responsibilities include:
- Handling incoming support calls, logging and updating service tickets
- Providing remote and international on-site support using Genesis software
- Delivering installation, configuration, and training for new clients
- Troubleshooting application, reporting, and connectivity issues
- Carrying out routine system maintenance
- Building custom automation workflows using APIs, Rewst, Halo PSA, and more
- Optimising internal cloud platforms to enhance efficiency and reduce errors
- Collaborating on projects and updating client documentation
- Ensuring SLA response and resolution targets are met
- Providing outstanding customer service at all times
Description
This is an exciting opportunity with a competitive salary ranging from £42,000 to £45,000 per annum. The position is full-time, permanent, requiring 40 hours per week from Monday to Friday, with a mix of shifts. We offer funded training and professional certifications, 20 days of holiday plus bank holidays (increasing to 25 days with service), and flexible home-working options for late shifts post-probation. You will also have opportunities to travel internationally for training and client support. Join us at Labyrinth, an innovative IT company dedicated to transforming the reputation of the IT services industry. We pride ourselves on providing honest, efficient, and forward-thinking IT support, and we seek individuals passionate about driving real change. If you have the skills and experience required for this position, apply today and check your inbox for further instructions on how to complete your application. Please note that applicants must be authorized to work in the UK. No agencies, please.
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You can find IT Specialist salaries in the UK here.
How many IT Specialist jobs are in the UK?
Currently, there are 2205 IT openings.
Is the UK a good place for IT Specialists?
The UK is one of the best countries to work as a IT Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Specialist jobs in the UK?
Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, BAE Systems, FCDO Services among others, are currently hiring for IT roles in the UK.
The company with most openings is Ascendion as they are hiring for 59 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.
The company with most openings is Ascendion as they are hiring for 59 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.