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Salesforce Business Analyst - St John's Wood

£78,960 - 78,960
La Fosse
Queen's Terrace, St John's Wood
£78,960 - 78,960
Company Size icon
Company Size
200-500
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
We are looking for candidates with proven experience as a Salesforce Business Analyst, preferably in a contract or project-based environment. You should possess strong knowledge of Salesforce platform capabilities, including Sales Cloud, Service Cloud, and custom applications. Excellent stakeholder management, communication, and documentation skills are essential. Experience with Agile methodologies and tools like Jira or Azure DevOps would be a plus. Salesforce certifications (Business Analyst, Administrator, or relevant) are desirable, and experience working within the charity or non-profit sector is advantageous.

Responsibilities

In this role, you will collaborate with stakeholders to gather and define detailed business and functional requirements for Salesforce projects. You will analyze existing business processes and recommend improvements that leverage Salesforce capabilities. You will translate business requirements into user stories, process flows, and functional specifications. Additionally, you will work with Salesforce developers and administrators to design, test, and implement solutions. Conducting user acceptance testing (UAT) and supporting end-user training as needed will also be part of your responsibilities. It's important to ensure that solutions align with best practices and business objectives.

Description


This is a hybrid working opportunity based in London. As a member of our team, you will play a key role in ensuring business needs are effectively translated into functional specifications, supporting system enhancements, and optimizing business processes. We look forward to welcoming a skilled individual who can make a meaningful impact through their expertise in Salesforce.
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