2701 IT & Software Developer jobs in the UK
IT Support Analyst
£30,000 - 30,000
LM RECRUITMENT SOLUTIONS LTD
Grosvenor Place South 20, Cheltenham
£30,000 - 30,000
Requirements
Must:
- Minimum 2 years experience in an IT Support/Systems Administrator or Service Desk role
- Strong knowledge of Microsoft Windows Server and Desktop operating systems
- Skilled in using Microsoft 365 Admin Centres, Active Directory and Group Policy
- Basic networking concepts (DNS, DHCP, TCP/IP)
- Strong working knowledge of common desktop applications including Microsoft Office, Teams, Internet browsers, Adobe Suite, etc
- Advanced Microsoft Excel skills
- Experience with Windows Server administration, user management, and system monitoring
- Familiarity with virtual infrastructure and backup tools (e.g. VMWare/Veeam)
- Hands-on experience with hardware/software installation and troubleshooting
- Experience with SharePoint and Cloud storage
- Awareness of software licensing regulations and compliance requirements
- Basic understanding of networking and physical IT infrastructure
- (Desirable) Exposure/Knowledge of Avaya or other enterprise telephony systems
- (Desirable) Cloud-based phone systems
- (Desirable) SQL and relational databases
- (Desirable) PowerShell scripting knowledge
- (Desirable) DHCP and broader Active Directory administration
- (Desirable) Azure / Defender / Other 365 products
- (Desirable) Web technologies: HTML, CSS, PHP, JavaScript
Responsibilities
- Act as the first point of contact for IT-related issues via phone, email, or helpdesk system to users throughout the company
- Undertake Desktop and Server Administration tasks
- Support user accounts, permissions, and access control through Active Directory/Microsoft 365
- Perform routine maintenance and updates on systems, ensuring compliance with company IT policies
- Provide support to the Head of IT
- Provide overall support for software/hardware used by all employees of the company including remote workers
- Take responsibility for managing the asset inventory
- Support onboarding and offboarding of employees (account setup, equipment preparation)
- Assist with maintaining backups, antivirus systems, and system monitoring
- Work closely and maintain good relations with a variety of IT partners
- Monitor system performance and recommend improvements to meet business needs
- Provide support for printers in conjunction with third party supplier
- Understand and support the telecoms systems used within the company
- Support the in-house Intranet system and related processes
- Understand and provide user support for the company CRM and booking system
Description
We are a fast-paced company located in Cheltenham, looking for an IT Support Analyst to join our team. Our ideal candidate is customer-focused, technically skilled, and eager to learn. This role involves providing 1st and 2nd line technical support to a varied group of end-users, including remote colleagues. We offer a collaborative work environment where you will gain diverse experience and play a key role in maintaining the efficiency of our IT systems. This is an onsite role, and we value strong communication skills and a can-do attitude in our team members.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2701 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Mas & Pas Limited, Bluefruit Software Limited, Pense Ltd, FCDO Services, Access4, Lloyds Banking Group, COMPANIES HOUSE among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 100 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 100 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.