2093 IT & Software Developer jobs in the UK
Requirements
Must:
- A minimum of 2 years of proven experience as a Voice / Unified Communications (UC) engineer with a focus on cloud / Unified Comms platforms and SIP.
- Technical expertise with knowledge and experience of VoIP technologies, SIP messaging, call flows, and packet capture analysis.
- Strong understanding of IP networks, TCP/IP, and troubleshooting network-related issues.
- Demonstrated experience in a customer-facing role with excellent verbal and written communication skills.
- Familiarity with Unified Comms and their configuration is beneficial.
- Ability to troubleshoot and resolve complex technical issues efficiently.
- Effective collaboration within a team, with the ability to escalate issues when necessary.
- A strong understanding of Quality of Service (QoS) principles in a Voice environment.
- A full UK driving license is essential.
Responsibilities
- Design and deploy our Unified Comms and Microsoft Teams calling platforms.
- Handle inbound calls from customers requiring technical support.
- Troubleshoot and resolve Unified Comms, SIP, and network-related issues remotely and on client sites.
- If unable to resolve at first contact, triage the incident/request and escalate to partners.
- Investigate and monitor Voice, Wi-Fi, and network issues, ensuring resolution within Service Level Agreements (SLAs).
- Communicate clearly with end-users, colleagues, and management to resolve issues promptly and ensure customer satisfaction, updating all open cases with relevant information.
- Visit customer sites to diagnose and repair Unified Comms as needed.
- Provide pre- and post-sales support and assist in the design and deployment of our platforms.
- Deliver first-class customer service at all times.
- Document processes, configurations, and known fixes to enhance and develop our shared knowledge base.
- Use HALO to plan and note progress of project deliverables, estimate resources, and record risk.
Description
We at KubeNet are a Scottish-based Managed Service Provider (MSP) providing managed IT, Cyber Security, infrastructure, Cloud, Voice, and digital transformation services to both the Private and Public sectors. We are looking for a candidate who is customer-focused and motivated, and who seeks to further develop their skills and career within our dynamic and expanding Voice team. Although primarily based at our Glasgow headquarters, the successful candidate will need to travel to customer sites across the UK. At KubeNet, you will enjoy a competitive salary and a selection of benefits, but more importantly, you will become part of an ambitious organization that promotes a culture of togetherness, collaboration, and inclusivity while genuinely investing in your career development. Our commitment includes a quarterly bonus based on individual and team KPIs, generous holiday entitlement, access to private healthcare, a blended working policy, and support for your professional growth through training and development opportunities. We embrace individuality and encourage diversity, creativity, and inclusion within our team. If you believe you possess the necessary skills for this role, we want to hear from you.
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You can find C / C++ Developer salaries in the UK here.
How many C / C++ Developer jobs are in the UK?
Currently, there are 2093 C / C++ openings.
Is the UK a good place for C / C++ Developers?
The UK is one of the best countries to work as a C / C++ Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for C / C++ Developer jobs in the UK?
MastarRec, Kendal Nutricare, LendingCrowd, Together, Lighthouse Schools Partnership, WGM Engineering, SiteBites among others, are currently hiring for C / C++ roles in the UK.
The company with most openings is Experis as they are hiring for 67 different C / C++ Developer jobs in the UK. They are probably quite committed to find good C / C++ Developers.
The company with most openings is Experis as they are hiring for 67 different C / C++ Developer jobs in the UK. They are probably quite committed to find good C / C++ Developers.