3061 IT & Software Developer jobs in the UK
Requirements
Must:
- Excellent written and verbal communication skills with the ability to work both independently and as part of a team.
- Strong customer service skills, able to communicate effectively and professionally with users, both internal and external.
- IT literate with the ability to learn in-house systems.
- Able to explain technical details clearly to non-technical users without using jargon.
- Strong analysis, research, and problem-solving skills.
- Ability to prioritise tasks and manage workload effectively, maintaining accuracy under pressure.
- Own transport would be advantageous due to shift work.
Responsibilities
- Handle support requests via phone or ticketing system.
- Log, categorise, and prioritise tickets accurately and according to urgency.
- Ensure that tickets are responded to in a timely manner.
- Escalate complex problems to the relevant team where required.
- Maintain an accurate record of issues and resolutions.
- Communicate effectively with the end user at each stage of the ticket.
- Setup and configuration of new mobile phones and handheld devices.
- Troubleshoot issues with hardware, such as printers.
- Provide support for widely used software, including Microsoft Office and other standard applications.
- Support in-house applications and systems across the business.
- Contribute to and update knowledge base documentation for common issues and fixes.
Description
We are a large manufacturing company based in Barnsley, seeking an experienced First Line Helpdesk Technician to join our team. We value problem solving and a strong interest in IT. Our team ensures that support requests are addressed efficiently while fostering a collaborative environment. This role offers the opportunity to work with a diverse range of technologies and contribute to our commitment to excellent customer service.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3061 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Mas & Pas Limited, Pertemba Global, Scottish Prison Service, Lloyds Banking Group, Access4, UK Biobank, Tech Mahindra among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 105 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 105 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.