2381 IT & Software Developer jobs in the UK
2nd Line Support Engineer
£30,000 - 30,000
Kinetech Recruitment
East Road, UK + Remote
£30,000 - 30,000
Requirements
Must:
###
- Prior experience in 2nd Line roles, troubleshooting and resolving software and hardware issues
- Strong troubleshooting skills with Windows operating systems
- Confident communicator via phone, email, and face-to-face
- Customer-focused, adaptable, and comfortable in a fast-changing environment
- Ability to prioritize and manage multiple tasks
- Strong working knowledge of M365, Admin Centre Management for Teams, Exchange, SharePoint, Azure, and Active Directory, as well as Intune
- Understanding of ITIL or similar IT Service Management frameworks
Desirable:
- Experience troubleshooting applications (web, client, mobile, SaaS)
- Database or data support experience (SQL / Microsoft Dynamics / D365)
- PowerShell scripting (reading/editing)
###
Responsibilities
- Take ownership of incidents and service requests, ensuring timely resolution
- Build hardware (laptops, tablets, phones) using Intune and PowerShell
- Support device management and application deployment using Intune
- Manage user accounts, permissions, onboarding, and offboarding
- Install, configure, and maintain end-user software and applications, including Microsoft Applications such as Teams, Exchange, SharePoint, and other SQL-based business applications
- Troubleshoot SQL-based applications and APIs
- Contribute to the IT knowledge base and share best practices
- Assist with the adoption and support of new technologies
###
Description
We are a growing organization seeking a Technical Support Analyst to join our busy IT Support team. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys delivering high-quality technical support to users across the business. With first line tasks largely automated, the focus will be on 2nd Line Support, with opportunities for some 3rd Line and server support for those looking to step up. If youre an established 2nd Line Engineer eager for more responsibility, wed encourage you to apply today for an immediate CV review.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2381 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
PayItMonthly Ltd, razorblue Careers, Concentrix, Eleanor, Kendal Nutricare, 1st Locate Uk Ltd, Computer Cable Networks Limited among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 100 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 100 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.