3260 IT & Software Developer jobs in the UK
Graduate Application Support Analyst
£16,000 - 36,000
Key Partnership Recruitment Limited
High Street 51, Bath
£16,000 - 36,000
Requirements
Must:
- First Class Hons in Computer Science/Computing
- Working knowledge of SQL
- Ideally some level of experience in a Technical Support environment
- First-class communicator in a customer-facing role
- Comfortable dealing with customers when issues are unresolved or under investigation
- Able to explain technical or complex issues to non-technical users
- Motivated to learn and take initiative
- Technically curious, though not required to be a developer
- Knowledge of SQL and experience with ticketing systems like Zendesk/Jira is a plus
Responsibilities
- Own support tickets from initial contact through to resolution
- Communicate clearly and proactively with customers, even without an immediate update
- Investigate issues within the platform before escalating if necessary
- Work closely with internal product, engineering, and service teams
- Support business-critical SaaS applications used by financial institutions
- Ensure customers feel informed, supported, and confident at all times
- Manage your workload, prioritize effectively, and take initiative without constant supervision
Description
We are a fast-growing SaaS business headquartered in Bath, delivering cloud-based software solutions to leading banks worldwide. Backed by a $1bn global investor, our technology is utilized daily by financial institutions across Europe, with significant growth in Australia and New Zealand. As we expand our UK team of over 50 employees, we are looking for a Customer & Application Support Specialist who will play a crucial role in enhancing customer experience and support. This high-impact position offers autonomy, trust, and strong learning opportunities in a supportive environment.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3260 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Collect Solutions Ltd, Arctic Shores, SwapTix, Wilson James, Bestway Group, HM Land Registry, EG On The Move Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 110 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 110 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.