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2nd Line Support - AD, SCCM, Intune, JIRA
£28,000 - 32,000
Jump IT Recruitment
Grove Hill Road, Guildford
£28,000 - 32,000
Requirements
Must:
- Experience in supporting Help Desk and 2nd line support
- Proficiency in Active Directory (AD)
- Familiarity with SCCM or Intune for updates and builds is highly beneficial
- Strong understanding of Service Level Agreements (SLAs) and experience using service desk software (such as JIRA)
- Excellent written and verbal interpersonal skills
- ITIL certification and 3rd line support knowledge are advantageous
- Ability to commute to the Guildford area
Responsibilities
- Provide 2nd line support to users across the UK
- Work within established SLAs and ensure timely resolution of issues
- Utilize service desk software for effective ticket management
- Assist in updates and builds using SCCM or Intune when required
- Collaborate with team members in a supportive environment
Description
We are a growing support team seeking to recruit two additional team members for permanent positions. The roles require you to work four days a week in our offices near Guildford, Surrey, and we aim for candidates to start as soon as possible. Please note that we are not offering sponsorship or visa transfers for these positions. If you are interested, please get in touch with us as soon as possible.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 1994 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, BAE Systems, HM Land Registry among others, are currently hiring for Support roles in the UK.
The company with most openings is Ascendion as they are hiring for 59 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Ascendion as they are hiring for 59 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.