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2nd Line IT Support Analyst
£30,000 - 35,500
Jiyu Consulting Ltd
Darby Close, Newbury
£30,000 - 35,500
Requirements
Must:
- Experience in IT Support.
- Knowledge of Windows operating systems.
- Proficient in supporting Microsoft Office 365 and Active Directory.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills and excellent customer service.
- Driving licence.
Responsibilities
- Provide first line support to the business via phone, email, and in-person.
- Diagnose and troubleshoot hardware, software, and network issues.
- Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
- Manage user accounts and permissions on various platforms (Active Directory, Office 365, etc.).
- Ensure timely resolution of issues and escalate complex problems to higher-level support when necessary.
Description
We are a growth organization based in Newbury/Berkshire, looking to add a 2nd Line IT Support Analyst to our established team. With a customer-centric approach, this office-based position will allow you to provide IT technical support across the group. You will work within a Microsoft environment and utilize your knowledge of IT and cyber security to resolve or escalate technical issues. We pride ourselves on our excellent culture and are committed to offering all positions with training and support. The salary for this role ranges from £30,000 to £35,500, plus a bonus.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 1987 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, BAE Systems, HM Land Registry among others, are currently hiring for Support roles in the UK.
The company with most openings is Ascendion as they are hiring for 59 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Ascendion as they are hiring for 59 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.