2343 IT & Software Developer jobs in the UK

James Cropper plc jobs

1st Line IT Support Analyst

£25,396 - 28,000
James Cropper plc
Station Road, Kendal
£25,396 - 28,000
Company Size icon
Company Size
200-500
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Clear, confident communication - Strong troubleshooting skills - Knowledge of Windows, Microsoft 365 and standard business applications - A proactive, organised approach and eagerness to learn - A calm, supportive attitude when helping colleagues Experience in customer service or IT support is highly desirable, but a positive attitude and willingness to grow go a long way with us.

Technologies

Microsoft 365
Office 365

Responsibilities

- Acting as the first point of contact for IT queries via phone, email, portal and walk-ups - Completing ticket triage and resolving common issues such as password resets, access problems, device or connectivity challenges - Supporting colleagues with laptops, desktops, mobile devices, printers and Microsoft 365 - Assisting with onboarding activities including device setup and user orientation - Maintaining accurate records and contributing to knowledge base content - Following clear workflows, escalations and delivering excellent customer service - Playing an active role in maintaining smooth IT operations across our sites

Description


At James Cropper, we blend cutting-edge innovation with over 180 years of craftsmanship, all from the heart of one of the most beautiful locations in the UK, the Lake District. We are a global leader in advanced materials and sustainable paper products, and were looking for an enthusiastic and customer-focused IT Support Analyst (1st Line) to join our Information Services Department. Youll have the opportunity to be a part of a dynamic team driving innovation, support our operations, and gain valuable experience in a supportive environment. We offer a competitive salary and benefits including a pension scheme, 25 days holiday plus bank holidays, a free health cash plan, and wellbeing support.
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You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 2343 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

Circuit Mind, UKTL, The Scouts Association, Bluefruit Software Limited, Arctic Shores, SwapTix, Hyve Managed Hosting among others, are currently hiring for Support roles in the UK.

The company with most openings is Hays Technology as they are hiring for 57 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.