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Jacobs Massey jobs

Audio Service Engineer

£35,000 - 35,000
Jacobs Massey
North Field Lane, Yorkshire And The Humber
£35,000 - 35,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Essential Audio Equipment Repair experience and/or qualification in Electronic & Electrical Engineering, Audio Engineering or equivalent - Experience in using and understanding digital and analogue audio products - Good IT skills, including knowledge of spreadsheets and/or databases - Ability to learn new technologies and software quickly - Excellent communicator with a high level of interpersonal skills - Strong customer focus and commitment to providing an outstanding customer experience - Ability to prioritise multiple tasks, working under pressure to meet deadlines and customer needs - High level analytical & problem-solving skills - Understanding of technical schematics and manuals - Organised & methodical with excellent attention to detail - Self-motivated with the ability to work as part of a team - Existing knowledge & understanding of Audio products & various distributed brands (desirable) - Experience of controlled environment testing & measurement of products (desirable)

Technologies

Firmware

Responsibilities

- Inspect, diagnose and repair product faults for products within and outside their warranty period - Repair products to component level, using available schematics and service manuals, or coordinating with suppliers - Provide feedback to suppliers on recurring issues to prevent future problems - Repair products to PCB level when specified by the supplier - Deliver timely specialist product support to the Customer Service team - Test products to full factory specifications and compliance after repair - Provide regular updates to the Service Coordinator on Product Repairs - Provide part identification support to stakeholders as required - Liaise with Product/Brand Management or suppliers for further technical information - Undertake production work for new sales stock with skilled requirements - Perform Quality Assurance on Stock to verify/determine possible faults - Perform Firmware updates on Stock as requested - Assist the Service Coordinator with regular Service Parts and Service Centre stock counts - Maintain a clean and safe working environment at all times

Description


We are looking for someone to join our Service department based in Leeds. In this role, youll play a crucial part in delivering top-tier service and specialist product support. We offer a full-time position with 35 hours per week, Monday to Friday, competitive salary, generous discount on products, sick pay scheme, and free parking. We prioritize quality service to ensure an outstanding customer experience.
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You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 3161 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

The Scouts Association, Bluefruit Software Limited, SwapTix, Arctic Shores, Destination2, MOD - Defence Digital, Government Communications Headquarters (GCHQ) among others, are currently hiring for Support roles in the UK.

The company with most openings is Experis as they are hiring for 87 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.