2624 IT & Software Developer jobs in the UK

Jackson Hogg Ltd jobs

IT Helpdesk Support

£28,000 - 30,000
Jackson Hogg Ltd
Cobalt Park Way, North Shields
£28,000 - 30,000
Company Size icon
Company Size
50-200
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- At least 1–3 years experience in an IT Helpdesk / IT Support role - Confident communicator across phone, email and face-to-face - Good understanding of Azure AD (Entra), Windows OS, Microsoft Office 365, Microsoft Azure and/or VMWare VSphere, basic networking principles - Experience using ticketing systems - Strong organisational skills and ability to prioritise in a fast-paced environment - Hands-on experience in telephony systems, virtual server management (patching, backups) - Desirable - Experience using security support tools (enterprise Antivirus/Anti-malware, SIEM, Nessus, firewall) - Desirable - Technical certifications (CompTIA A+, Network+, Microsoft Azure, or VMWare) - Desirable

Technologies

Firewall
Office 365
TCP/IP
VMware

Responsibilities

- Provide 1st/2nd line support to internal and external users - Manage and resolve tickets across hardware, software (in-house applications) and connectivity - Set up new starters (accounts, devices, basic MDM tasks) - Support Microsoft Office 365, Windows OS and general desktop environments - Troubleshoot basic networking issues (AD, TCP/IP, Wi-Fi, printers) - Support telephony/VOIP - Escalate issues to senior technicians or third-party providers when required - Maintain excellent customer service

Description


Were looking for an enthusiastic IT Support Technician to join our growing IT team in North Shields. Youll provide friendly and efficient support to users onsite and across our wider network, helping to keep systems, hardware, and applications running smoothly. Our team values strong communication skills, particularly in a busy environment dominated by incoming calls and IT issues. We offer a competitive salary and a supportive work environment.
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You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 2624 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

The Scouts Association, Bluefruit Software Limited, Arctic Shores, SwapTix, Kodu, Silmid Limited, MandM among others, are currently hiring for Support roles in the UK.

The company with most openings is Hays Technology as they are hiring for 72 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.