2889 IT & Software Developer jobs in the UK
IT Helpdesk
£40,000 - 60,000
JTH Recruitment Ltd
Peterborough Road, Peterborough + Remote
£40,000 - 60,000
Requirements
Must:
- Strong general educational qualifications
- Proven IT helpdesk support experience or equivalent customer service experience
- Excellent IT literacy with fast, accurate keyboard skills
- Confident and clear communication skills (verbal, written, and listening)
- Demonstrable organizational skills, including time management and prioritization
- Strong attention to detail and ability to maintain high standards
- Ability to work under pressure and meet deadlines
- Motivation to learn and adapt to evolving systems and features
- Professional demeanor and approach
Responsibilities
- Take calls from customers regarding IT queries and provide solutions
- Understand and improve the operation of bespoke software systems
- Resolve customer issues by remotely connecting to customer sites
- Communicate effectively with customers to explain causes and solutions
- Participate in the out of hours support rota (approximately 1 week in 8)
- Escalate issues to the line manager according to procedure
- Maintain high-quality call logging for clarity in issue tracking
- Liaise with customers in a professional manner at all times
- Participate in ongoing training as systems evolve
- Ensure a tidy and professional working environment
- Keep technical knowledge up to date
Description
We are an excellent IT client based just outside of Peterborough, offering a competitive salary, two bonuses a year, life assurance, and a pension. Our standard hours of work are Monday to Friday from 9 am to 5 pm. We are seeking a confident individual to join our team, where you will play a key role in delivering exceptional IT support to our customers.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2889 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Mas & Pas Limited, Bluefruit Software Limited, Companies House, Lloyds Banking Group, FCDO Services, Accenture, COMPANIES HOUSE among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 111 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 111 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.