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JPMorganChase jobs

Technology Support - Application Owner

£49,000 - 79,000
JPMorganChase
Chaseside 1, Bournemouth
£49,000 - 79,000
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Experience managing enterprise applications or platforms. - Strong understanding of application lifecycle management, ITIL practices, and software risk/control frameworks. - Familiarity with regulatory requirements and risk management in software environments. - Experience with Transaction Lifecycle Management (TLM) and break remediation processes. - Excellent problem-solving, communication, and stakeholder management skills. - Ability to coordinate across technical, business, risk, and operations teams. - Bachelor’s degree in Computer Science, Information Systems, or related field (preferred). - Experience with cloud-based applications and modern deployment practices (preferred). - Knowledge of project management, Agile methodologies, and risk/control frameworks (preferred).

Technologies

ITIL

Responsibilities

- Own the full lifecycle of assigned applications, from deployment to retirement. - Serve as the primary point of contact for application-related issues, enhancements, and support. - Oversee application performance, availability, and reliability, proactively addressing issues and optimizing operations. - Manage upgrades, patches, and releases in collaboration with development and infrastructure teams. - Ensure compliance with security, regulatory, and organizational standards. - Implement and monitor software risk and controls, ensuring applications adhere to internal and external risk management policies. - Conduct regular risk assessments and control reviews, remediating identified gaps. - Plan and execute disaster recovery and business continuity strategies for applications. - Collaborate with cross-functional teams (IT, security, risk, business, vendors) for seamless application management and control adherence. - Be accountable for timely remediation of breaks and exceptions, ensuring root cause analysis and sustainable solutions. - Oversee Transaction Lifecycle Management (TLM) processes, ensuring accurate transaction processing, reconciliation, and resolution of breaks. - Report and track remediation progress for breaks and TLM exceptions, communicating status to stakeholders and management.

Description


At J.P. Morgan, we are a global leader in financial services, providing strategic advice and products to prominent corporations, governments, wealthy individuals, and institutional investors. Our approach to serving clients is centered around building trusted, long-term partnerships to help them achieve their business objectives. We value our diverse workforce and believe that our success is linked to the unique talents each member brings to our team. As an equal opportunity employer, we are committed to diversity and inclusion, ensuring a welcoming environment for all individuals. We offer a dynamic work environment and are located in multiple countries as part of our operations.
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