Infrastructure Engineer - Hybrid Potential

- Work with and be part of the infrastructure team to ensure business objectives are achieved. - Implement, manage and support the internal IT Infrastructure at an enterprise level. - Proactively support the business and ensure hardware and software systems are patched and up to date. - Daily use of the company ticketing system to respond, communicate and document incidents, problems and service requests in a timely and professional manner. - Create, update and maintain installation, implementation, maintenance and configuration documentation as needed. - Support the wider business by ensuring system performance, uptime, customer SLAs and internal metrics are met. - Abide by and comply with company compliance standards, policies, guidelines and procedures. - Support multiple environments; on-prem office, datacentre, virtual environments, networks, physical and/or cloud solutions as required. - Participate in paid out of hours support as part of the On-call rota. - Occasional travel required between offices and datacentres.