2818 IT & Software Developer jobs in the UK

Investigo jobs

IT Service Desk Analyst

£40,000 - 70,000
Investigo
Bishops Square, Manchester
£40,000 - 70,000
Company Size icon
Company Size
200-500
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Experience in IT support or similar roles - Strong customer service skills - Effective communication abilities - Familiarity with incident management software - Knowledge of IT policies and procedures - Ability to work remotely and independently - Understanding of access management requests - Basic knowledge of IT hardware and software assets

Responsibilities

- Serve as the single point of contact for all supported IT services, responding to incidents and requests - Deliver outstanding customer service by promptly answering calls and maintaining professionalism - Proactively manage customer expectations through effective communication - Log all incidents and requests accurately in the appropriate software - Provide Tier 1 support in accordance with IT policies and procedures - Resolve all owned incidents and requests in line with Service Level Agreements (SLA) - Escalate incidents that require higher-level management input - Facilitate access management requests to manage user access - Assist in managing IT hardware and software assets

Description


At Investigo, we are dedicated to making recruitment feel easy and are focused on your success since it aligns with our business goals. As part of The IN Group, we connect global talent with end-to-end solutions across six award-winning specialist brands. We prioritize a supportive and dynamic work environment where your contributions are valued.
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You can find Business Specialist salaries in the UK here.

How many Business Specialist jobs are in the UK?

Currently, there are 2818 Business openings. Check also: Project-Manager jobs, Product-Manager jobs, CRM jobs - all with salary brackets.

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Which companies are hiring for Business Specialist jobs in the UK?

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The company with most openings is Experis as they are hiring for 92 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.