2910 IT & Software Developer jobs in the UK
1st/2nd Line Desktop Support
£24,000 - 32,000
Interface Recruitment
Duke Street Floor 3, Bradford
£24,000 - 32,000
Requirements
Must:
- Some experience in an IT support, service desk, or customer-facing technical role (desirable but not essential)
- Basic understanding of IT systems, software applications, and troubleshooting principles
- Familiarity with fundamental networking concepts (LAN, WAN, WLAN)
- Strong communication skills with the ability to explain technical issues clearly to non-technical users
- A proactive attitude with a willingness to learn and develop technical skills
- Entry-level IT or networking certifications (e.g. CompTIA ITF+, CompTIA A+, or working towards CCNA) (desirable)
- Experience using ticketing systems or helpdesk tools (desirable)
- Basic awareness of VPNs and remote support tools (desirable)
- Interest or exposure to security systems, access control software, or network video systems (VMS) (desirable)
Responsibilities
- Provide 1st line technical support within a multi-disciplinary support centre.
- Act as the initial point of contact for IT incidents and service requests.
- Log, triage, and resolve common IT issues, escalating more complex problems to 2nd line support when required.
- Support users with software applications, basic networking issues, and remote access/VPN connectivity.
- Deliver a professional, friendly, and customer-focused service at all times.
- Maintain accurate documentation of issues, resolutions, and actions taken.
Description
We are a fast-growing, award-winning IT company located in Bradford, dedicated to setting technology trends with over 40 years of experience. We invest in both technology and our employees, offering a career with purpose within a supportive and passionate environment. Our benefits include 28 days of holiday, a Company Sick Pay Scheme, additional wellness days, access to a Perk Box, membership in our Employee Assistance Program, free onsite parking, and continual training opportunities. Join our skilled support team as a 1st / 2nd Line Support/Systems Engineer and thrive as you help keep systems online and businesses moving.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2910 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
The Scouts Association, City of Lincoln Council, Mas & Pas Limited, Una Watch, OKTO Integrated Services, FCDO Services, Wren among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 96 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 96 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.