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IT Support Administrator - West Midlands
£30,000 - 30,000
Interaction - Huntingdon
Littleton Street East, West Midlands
£30,000 - 30,000
Requirements
Must:
- Strong experience with Microsoft 365, including SharePoint, Teams, and OneDrive.
- Proficiency in Entra ID (Azure AD) for identity and access management.
- Hands-on experience with Intune and Samsung Knox for Mobile Device Management (MDM).
- Familiarity with Cambium wireless/networking hardware.
- Strong understanding of Windows 10/11, Windows Server (2016-2022), and Active Directory.
- Knowledge of cloud security and endpoint protection practices.
- Experience with service desk operations and IT ticketing systems.
- IT certifications are a plus (e.g. Microsoft Certified: Modern Desktop Administrator Associate).
Responsibilities
- Manage and optimise Office 365, Teams, OneDrive, SharePoint, user access, licensing, and security policies.
- Configure Multi-Factor Authentication (MFA), conditional access, and manage user lifecycles using Entra ID to ensure secure access.
- Set up, secure, and monitor mobile devices across platforms using Intune and Samsung Knox.
- Maintain and support Cambium-based wireless networks, routers, switches, and monitor performance.
- Provide responsive issue resolution across cloud services, hardware, and connectivity; manage helpdesk tickets and user satisfaction.
- Train employees on Microsoft 365 tools, device security, and best practices while maintaining clear IT documentation and procedures.
- Manage device rollouts and liaise with third-party suppliers for hardware/software and service agreements.
- Use tools like Microsoft Defender and Entra to monitor and maintain secure access to company systems and data.
Description
We are looking for a tech-savvy problem-solver with a passion for cloud technologies and delivering first-class IT support to join our dynamic and forward-thinking IT team in an office-based role in the UK. As the IT Support Administrator, you will play a hands-on role in managing and supporting our cloud-based infrastructure. Your mission is to keep systems, devices, and networks running smoothly so our teams can thrive. You will collaborate closely with the Head of IT to improve IT processes, enhance security, and drive continuous improvements across the technology environment. Working hours will be standard office hours, with occasional flexibility required to support international teams or critical updates. If you're ready to make a difference in a cloud-first, mobile-friendly IT environment, we encourage you to apply and step into this key position where your expertise will help keep everything connected, secure, and operating at its best.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 1086 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
u-blox, Cencora, Unisys, onebillion, Core-Asset Consulting, ApplianSys, Defaqto among others, are currently hiring for Support roles in the UK.
The company with most openings is DataAnnotation as they are hiring for 60 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is DataAnnotation as they are hiring for 60 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.