1966 IT & Software Developer jobs in the UK
IT Technician / Hardware Support Engineer
£30,000 - 35,000
Intelligent Storage Solutions Ltd
Laverock Road, Airdrie
£30,000 - 35,000
Requirements
Must:
- Proven experience in technical or desktop support within a corporate or technical workshop environment.
- Strong knowledge of hardware troubleshooting and repair, including servers, storage devices, and peripherals.
- Confident in installing and configuring operating systems (Windows, macOS, Linux).
- Understanding of computer networking (LAN, VPN, wireless, firewalls).
- Proficiency with ticketing systems (e.g., ServiceNow, Jira, BMC Remedy).
- Excellent communication skills and the ability to explain technical issues clearly.
- High attention to detail, strong problem-solving, and documentation skills.
- Self-motivated and able to work independently while collaborating effectively in a small team.
- Soldering, cable-making, or electronics skills are a strong bonus but not required.
Responsibilities
- Set up, maintain, and troubleshoot computer systems, servers, and hardware test equipment.
- Install and configure operating systems (Windows, macOS, Linux) and essential software.
- Provide user support via help desk tickets, email, or phone, ensuring prompt issue resolution.
- Manage and support computer networking components, including LAN, VPN, firewalls, and wireless connectivity.
- Monitor and maintain system performance; identify and proactively resolve issues.
- Perform physical hardware handling including drive installation, system builds, and disassembly.
- Document incidents, resolutions, and technical procedures using ticketing tools such as ServiceNow, Jira, or BMC Remedy.
- Support users with Microsoft Office and other key business applications.
- Assist with future on-site installations and respond to customer technical queries as needed.
- Contribute to workflow improvements, workshop organization, and equipment maintenance.
Description
We’re looking for a capable, hands-on IT Technician to support day-to-day technical operations within a hardware-focused environment. This position combines practical, workshop-based technical work with broader IT support responsibilities, maintaining systems, resolving hardware and software issues, and assisting with test and production setups. The successful candidate will play a key role in ensuring our technical infrastructure runs smoothly, supporting both internal users and technical workflows. This role also offers clear opportunities to develop into a Senior or Lead Technician position over time. We offer a full-time position with a salary between £30,000.00-£35,000.00 per year. Benefits include a company pension, a cycle-to-work scheme, and free on-site parking. You will have exposure to a unique, hardware-centric technical environment and will work closely with experienced engineers, gaining valuable hands-on experience across multiple IT disciplines.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 1966 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, Commsworld, Healthy Careers, OneTouchServices, BAE Systems, Together, Upland Systems Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Hays Technology as they are hiring for 53 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Hays Technology as they are hiring for 53 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.