2618 IT & Software Developer jobs in the UK
Requirements
Must:
- Recently completed an IT apprenticeship or 1–2 years’ experience in a helpdesk / IT support role within an MSP environment
- IT certifications are preferred but not essential (e.g., MS-900, AZ-900, CompTIA A+, Network+)
- Active Directory administration skills
- Experience working in Windows and macOS environments
- Familiarity with Microsoft Office & Microsoft 365 (Email, Teams, SharePoint)
- Basic networking concepts (TCP/IP, switches, routers, firewalls)
- Understanding of VPNs and remote access tools
- Excellent verbal and written communication skills
- Strong organizational skills and ability to manage multiple tasks
Responsibilities
- Be the first point of contact for all incoming client support requests via phone, email, video call, and remote tools
- Provide a warm, professional, and confident experience for clients
- Log, triage, and progress support tickets, resolving issues or escalating as needed
- Build strong, positive client relationships through excellent service and enthusiasm
- Carry out 1st line troubleshooting of hardware, software, and user issues
- Assist with diagnosing, testing, repairing, and deploying PCs, Macs, and other devices
- Build and deploy new devices to client environments
- Liaise with 3rd party vendors when required
- Create and maintain clear documentation related to client systems and processes
- Gain exposure to a wide range of modern technologies and MSP best practices
Description
We are a well-established Managed Service Provider (MSP) located in Camden, North London, known for our outstanding service and commitment to building long-term relationships with a diverse client base. We are looking for a customer-focused and confident Helpdesk Engineer to join our close-knit team. This full-time position offers a salary between £25,000 and £30,000 and includes support for Microsoft certifications. We pride ourselves on providing a supportive environment where you can grow and develop your technical skills while working with the latest technologies.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2618 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Mas & Pas Limited, Bluefruit Software Limited, SuperHiring, COMPANIES HOUSE, FCDO Services, Lloyds Banking Group, Access4 among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 98 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 98 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.