2171 IT & Software Developer jobs in the UK
IT Operations Manager
£60,000 - 72,000
Intec Select Ltd
Angel Lane 1, Stratford and New Town
£60,000 - 72,000
Requirements
Must:
- Proven ability to manage and coordinate multi-stream digital/IT processes involving HR, suppliers, and operational teams.
- Strong IT Service Management (ITSM) and ITIL process delivery capability.
- Supplier management and vendor coordination skills.
- Experience in planning, organizing, and tracking complex onboarding and operational activities.
- Experience managing end-to-end digital/IT operational processes, including access provisioning, readiness, and operational quality.
- Demonstrable experience in IT service delivery within a large, complex, international organisation.
- Experience working in outsourced IT environments and managing deliverables via third-party vendors.
- Experience in ITSM management and risk management.
Responsibilities
- Act as the key link between Digital & Technology teams, suppliers, and business operations.
- End-to-end Joiner-Mover-Leaver (JML) and onboarding coordination, ensuring consistent execution across the programme.
- Local IT service coordination and operational delivery to meet business standards and key performance indicators.
- Monitor operational queues, track performance against SLAs, and drive continual service improvement.
- Provide assurance to programme managers, Service Leads, and operational stakeholders on project and BAU deliverables.
- Ensure delivery of programme artefacts during mobilization and maintain structured internal reviews to track progress.
- Oversee end-to-end onboarding, including bulk hiring cycles, ensuring timely access provisioning and compliance with required steps.
- Support internal stakeholders (HR, IT, suppliers, project teams) in navigating onboarding processes and resolving blockers.
- Manage documentation, onboarding artefacts, checklists, and access governance consistency.
- Ensure forward visibility of regional and local needs and upcoming changes.
- Liaise with the Information governance team (IGRM) to ensure compliance with policies and standards.
- Manage supplier delivery for the assigned region, ensuring alignment with KPIs and quality expectations.
- Participate in governance reviews and ensure adherence to D&T standards.
- Escalate major operational risks or issues with recommendations for resolution.
Description
We are a market leader in the EdTech space, searching for an experienced Onboarding & IT Operations Manager to join our growing team in Stratford, London. This role involves overseeing the onboarding of approximately 150 resources by November, assisting with hands-on onboarding as well as service and process mapping across our business. We offer competitive rates of £500 - £600 per day for a duration of 6 months with potential extensions.
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Which companies are hiring for IT Manager jobs in the UK?
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The company with most openings is Experis as they are hiring for 81 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.
The company with most openings is Experis as they are hiring for 81 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.