3289 IT & Software Developer jobs in the UK
Requirements
Must:
- Experience working in an IT Service Desk or technical support role
- Strong customer service and communication skills
- Comfortable supporting non-technical users
- Good troubleshooting and problem-solving ability
- Able to manage multiple priorities in a busy support environment
- Understanding of IT security and data protection principles
Responsibilities
- Deliver first-line IT support via phone, email, self-service portal and Microsoft Teams
- Log, manage and resolve incidents and service requests through an ITSM system
- Troubleshoot hardware, software and access-related issues
- Support Microsoft 365 applications and Windows 11 environments
- Configure and maintain laptops, mobile devices and peripherals
- Create and manage user accounts and permissions (Active Directory / M365)
- Escalate complex incidents to specialist IT teams where required
- Maintain accurate ticket documentation and update knowledge articles
- Promote IT security best practice and support users with guidance
- Assist with device deployments, project work and occasional organisational events
Description
We are an established UK organisation looking for an IT Support Operator to join our IT Service Desk team in Cardiff Gate. This role involves providing reliable, professional assistance to internal users and working collaboratively with our infrastructure, applications, and security teams to ensure effective IT operations. We offer a hybrid working environment, with 2-3 days a week in the office, a 35-hour work week with shifts between 8:00am and 5:00pm, and the possibility of occasional UK travel and overnight stays.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3289 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Luware UK Ltd., SwapTix, Arctic Shores, Bluefruit Software Limited, FCDO Services, Counter Terrorism Policing, Sage among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 107 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 107 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.