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IT Support Technician
£30,000 - 30,000
Inplace Personnel Services Ltd
Alfreton Road, Alfreton
£30,000 - 30,000
Requirements
Must:
- Experience in an IT support or helpdesk environment
- Proficiency with:
- Windows 7/10/11, Windows Server (2016–2022)
- Microsoft 365, Azure, Intune, SharePoint, Entra ID
- Active Directory, DNS, DHCP, file & print services
- Networking fundamentals (firewalls, switches, routers, cabling)
- Excellent communication and customer service skills
- A methodical, problem-solving approach
- Full UK driving licence and access to your own vehicle (essential)
*Desirable (but not essential):*
- Experience with Jira, Confluence or similar ITSM tools
- Knowledge of scripting or automation
- Relevant certifications (e.g., CompTIA, Microsoft, Cisco)
Responsibilities
- Provide first and second-line IT support using Jira Service Management
- Troubleshoot hardware, software, network, and server issues
- Configure and install laptops, desktops, mobile phones, and tablets
- Support user onboarding/offboarding (account setup, permissions, password resets)
- Administer 3CX telephony systems (extensions, call logs, provisioning)
- Create and maintain documentation using Confluence
- Deliver basic IT training to end users
- Liaise with 3rd-party vendors and external support
- Manage IT equipment stock and replacements
- Contribute to IT projects and system upgrades
Description
We operate in a specialist and growing market — designing, building, and installing mobility products that help people stay independent, especially when it comes to using their vehicles. It's meaningful work, and our solutions are life-changing for many. We’re looking for a passionate and proactive IT Support Technician to join our Infrastructure team. You’ll play a vital role in supporting day-to-day IT operations across the group — keeping systems running, users supported, and contributing to the success of ongoing tech improvements. This is a great opportunity to develop your IT skills in a company where technology is evolving — and your growth is actively supported. We offer a competitive salary (based on experience), 31 days holiday (including statutory), a pension scheme, life insurance, profit-related pay, an Employee Assistance Programme, an incentive scheme, and time within work hours to develop and upskill your IT knowledge. This on-site role is based at our head office in Alfreton, Derbyshire, easily accessible from Mansfield, Derby, Nottingham, Chesterfield, and surrounding areas. If you’re excited by the opportunity to make a real impact while growing your IT career, we’d love to hear from you.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2607 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, Mas & Pas Limited, Kura, BAE Systems, FCDO Services, Core-Asset Consulting, ApplianSys among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 74 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 74 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.