2981 IT & Software Developer jobs in the UK
ServiceNow Platform Management Technical Support
£28,000 - 40,000
Inetum
Eastcheap, London
£28,000 - 40,000
Requirements
Must:
- Minimum of 1 year of hands-on experience supporting ServiceNow, including basic configuration and troubleshooting in a similar role
- Good communication and interpersonal skills, with the ability to interact effectively with clients and cross-functional teams.
- Problem-solving abilities and a proactive approach to resolving user issues and service requests.
- High standard of service delivery.
- Any ServiceNow training or basic qualification would be advantageous.
Responsibilities
- Provide support for ServiceNow-related issues, including logging incidents, resolving user queries, and escalating complex issues as needed.
- Monitor and manage incoming tickets and ensure timely response in accordance with defined SLAs.
- Assist users with basic functionality within the ServiceNow platform.
- Document and categorize incidents and requests accurately within the ServiceNow system.
- Collaborate with senior analysts and developers to troubleshoot and resolve technical issues.
- Follow up with clients to clarify their requests and confirm specific needs before escalating or assigning for further action.
Description
We are Inetum, a European leader in digital services with a presence in 19 countries worldwide. Our ambition is to be a company that’s not just great at what we do, but also one that our customers and employees love. We partner with top software providers like SAP, Salesforce, ServiceNow, and Microsoft to help our clients transform and innovate, including adopting cutting-edge technologies like GenAI.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2981 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Bluefruit Software Limited, Mas & Pas Limited, KubeNet, Future Talent Learning, Interface, Ctrl Alt, Department for Work and Pensions (DWP) among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 90 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 90 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.