2297 IT & Software Developer jobs in the UK
Requirements
Must:
- Proven experience in a leadership role, specifically leading a team of IT Support Engineers.
- Strong technical knowledge across diverse IT environments, including Microsoft 365, Azure, Windows Server, networking, and virtualization platforms.
- Familiarity with ITIL processes, such as incident, problem, and change management.
- Excellent problem-solving abilities and organizational skills.
- A self-motivated individual with strong communication skills and a natural desire to lead.
Responsibilities
- Lead a team of 5 IT Support Engineers, providing technical escalation support, coaching, and prioritizing workloads.
- Manage escalated tickets to ensure prompt resolution in line with client SLAs and contractual commitments.
- Oversee onboarding and offboarding processes, device deployments, patching schedules, and infrastructure maintenance.
- Provide day-to-day leadership and direction to the IT support team, ensuring effective prioritization of workloads and consistent meeting of service levels.
- Conduct regular one-on-ones, performance reviews, and skills assessments to support team development and progression.
- Oversee recruitment, onboarding, and training of new support engineers to maintain a high-performing team.
- Monitor team performance metrics, ticket queues, and SLA compliance, identifying areas for improvement and implementing corrective actions.
- Deliver advanced IT line support across a wide range of client infrastructures.
Description
An exciting new opportunity has become available for a Lead IT Support Engineer within our Microsoft Gold Partnered, Managed Service Provider (MSP) in Tamworth. We are looking for an enthusiastic and passionate individual to join our forward-thinking, growing MSP. With a 50% expansion over the last 18 months, ample career progression opportunities exist within our thriving company. We do not expect you to have experience in every aspect listed; we seek a candidate with a strong foundational knowledge and a passion to learn more! Apply now for immediate consideration for this Lead IT Support Engineer position.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2297 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Mas & Pas Limited, Computershare, Central Technology Ltd, MITM Search, EG Group, LendingCrowd, Spiderweb systems among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 92 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 92 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.