2781 IT & Software Developer jobs in the UK
Requirements
Must:
- Good understanding of IT fundamentals, including how software and hardware interact.
- Familiarity with Windows Operating Systems (user settings, driver management, configuration).
- Basic understanding of PC hardware components and peripherals.
- Knowledge of Office 365 applications and common use cases.
- Basic networking knowledge, including IP addressing, gateways, and DNS basics.
- Strong verbal and written communication skills.
- Ability to communicate with clients of varying technical ability in a calm, clear, and professional manner.
- A problem-solving mindset, able to gather information, analyze issues, and implement solutions independently.
- Strong sense of responsibility and ownership for resolving support tickets.
- Desirable: Understanding of how PCs operate in enterprise environments (Active Directory, domain-joined devices, user permissions, shared drives).
- Desirable: Experience working in a Managed Service Provider (MSP) or similar client-facing IT support role.
Responsibilities
- Provide remote IT support via phone and email to clients with a variety of technical backgrounds.
- Diagnose and resolve basic IT issues involving Windows OS, O365 applications, PC hardware, peripherals, and internet connectivity.
- Perform common troubleshooting steps for hardware, software, and network-related problems.
- Accurately record all support requests and actions taken within our job logging system.
- Ensure SLAs are met by taking ownership of tickets, following up as needed, and escalating appropriately.
- Communicate clearly with clients to extract relevant information and explain solutions.
- Work collaboratively with the rest of the team to share knowledge and manage workloads effectively.
Description
We are a fast-paced, customer-focused IT Managed Services Provider (MSP) supporting a diverse range of clients across multiple sectors. Our mission is to deliver reliable, efficient, and friendly IT support with a strong emphasis on communication and problem-solving. We offer a collaborative and supportive work environment, opportunities for training and career development, and exposure to a wide range of technologies and industries. Our employees enjoy a competitive salary, company pension, health insurance, and 28 days holiday per year. We pride ourselves on maintaining a relaxed and friendly work atmosphere and are committed to helping our employees progress within the company.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2781 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
The Scouts Association, Mas & Pas Limited, Independent Office for Police Conduct, Accenture, Sainsbury's, Scottish Prison Service, Companies House among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 83 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 83 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.