2854 IT & Software Developer jobs in the UK
IT Engineer (Level 2 - Support & Field)
£25,000 - 35,000
ITCS
Middlemarsh Street 20, Dorchester + Remote (UK)
£25,000 - 35,000
Requirements
Must:
- Minimum 2 years experience in an MSP or fast-paced IT support environment
- Strong technical knowledge of Microsoft 365 (Exchange Online, SharePoint, Teams, Entra ID/Azure AD)
- Experience supporting Windows 10/11, user/device management, and endpoint troubleshooting
- Solid understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPNs)
- Experience with RMM tools and service desk/ticketing systems
- Exposure to VoIP/telecoms systems and basic infrastructure troubleshooting
- Strong communication skills with the ability to manage workload independently
Responsibilities
- Provide 2nd line remote support via the service desk across a wide customer base
- Diagnose and resolve issues across Microsoft 365, endpoints, networks, and user environments
- Support and maintain cloud systems, user accounts, and security policies
- Assist with telecoms and VoIP-related support queries
- Escalate complex issues to Level 3 engineers, collaborating through to resolution
- Maintain clear documentation, accurate ticket updates, and contribute to the knowledge base
Description
At ITCS, we operate from our HQ in South Wales and our southern office in Dorchester, supported by a growing team of remote engineers across the UK. We deliver IT, Cyber Security, Telecoms, and Digital services nationwide, and were focused on building a flexible, modern workforce without compromising on team culture or support. Our Level 2 Engineer role offers a competitive salary with annual reviews, along with generous benefits such as 25+ days of holiday, fully funded certifications, and opportunities for progression. We pride ourselves on our strong team culture and flexible working environment.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2854 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
The Scouts Association, Bluefruit Software Limited, SwapTix, Arctic Shores, NFU Mutual, Wykes Engineering Co. (Rushden) Limited, MOD - Defence Digital among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 90 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 90 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.