2897 IT & Software Developer jobs in the UK
Requirements
Must:
- Previous experience in a similar role providing technical support to end-users.
- Strong knowledge of IT infrastructure components, including hardware, software, and networking.
- Familiarity with Azure AD, Intune, and Microsoft Entra for user and computer management.
- Proficiency in using ticketing systems such as Autotask, ServiceNow, or Jira to track support requests.
- Experience with supporting mobile devices (iOS and Android) in an enterprise environment.
- Knowledge of Mac OS and Windows operating systems, including troubleshooting software installations and configurations.
- Familiarity with SCCM or similar tools for software deployment and management.
- Understanding of TCP/IP networking protocols and troubleshooting network connectivity issues.
- Basic knowledge of Linux-based systems is a plus.
- GCSE or equivalent education (preferred).
- 3 years of technical support experience (required).
- 3 years of customer service experience (preferred).
- 2 years of networking experience (required).
- 2 years of Microsoft 365 experience (required).
- Work authorization in the United Kingdom (required).
Responsibilities
- Provide first and second-line technical support to end-users for IT infrastructure, including hardware, software, and network-related issues.
- Troubleshoot and resolve user problems via phone, email, or remote access tools.
- Document and track all support requests using ticketing systems.
- Support users with Windows and Mac OS operating systems, including troubleshooting software installations and configurations.
- Assist with deploying and managing software packages using SCCM or similar tools.
- Troubleshoot network connectivity issues, including TCP/IP configurations and DNS resolutions.
- Assist with setting up and troubleshooting network devices such as Ubiquiti switches and access points.
Description
We are seeking a dedicated technical support professional to join our team in Borehamwood. This is a full-time, permanent position offering a competitive salary range of £28,750.00 to £32,000.00 per year. You will be part of a dynamic team focused on providing excellent support to our users. Our organization values continuous improvement and the professional growth of each team member.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2897 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Yellowbrick Data, Circuit Mind, The Scouts Association, Bluefruit Software Limited, Arctic Shores, SwapTix, UKTL among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 82 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 82 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.