3463 IT & Software Developer jobs in the UK
Senior IT Support Analyst
£35,000 - 45,000
Minster Street, Godalming
£35,000 - 45,000
Requirements
Must:
- Strong background within an MSP or multi-client technical support environment
- Proven ability to resolve complex technical incidents across diverse technologies
- Experience coaching, mentoring, or guiding junior team members
- Excellent customer service and communication skills
- Ability to manage workloads, prioritise effectively, and uphold SLA commitments
- Proficiency in 365, Active Directory (AD), Mobile Device Management (MDM), and associated peripherals
Responsibilities
- Oversee day-to-day service desk operations to maintain efficiency and service quality
- Act as escalation point for complex incidents and technical challenges
- Deliver hands-on technical support across a range of technologies and customer environments
- Mentor and support junior analysts, ensuring consistent ticket management and SLA achievement
- Collaborate closely with internal teams to ensure seamless service delivery
- Maintain high levels of customer satisfaction through responsive and effective support
- Contribute to ongoing improvement of processes, documentation, and technical standards
Description
We are a fast-growing Managed Service Provider (MSP) seeking an experienced Senior Technical Support Analyst to take on a pivotal role within our support function. This position offers the ideal blend of operational ownership, technical depth, and team leadership in a dynamic service environment. We provide an environment where you can make a measurable impact while continuing to develop your leadership capabilities. If you thrive in a fast-paced environment and enjoy solving problems, this is the perfect opportunity for you.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3463 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Arctic Shores, SwapTix, HM Land Registry, Metropolitan Police, Southern Housing, Companies House, Robert Walters Outsourcing among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 107 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 107 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.