4447 IT & Software Developer jobs in the UK
Requirements
Must:
- Strong background within an MSP or multi-client technical support environment
- Proven ability to resolve complex technical incidents across diverse technologies
- Experience coaching, mentoring, or guiding junior team members
- Excellent customer service and communication skills
- Ability to manage workloads, prioritize effectively, and uphold SLA commitments
- Familiarity with 365, Active Directory, and Mobile Device Management (MDM)
Responsibilities
- Oversee day-to-day service desk operations to maintain efficiency and service quality
- Act as escalation point for complex incidents and technical challenges
- Deliver hands-on technical support across a range of technologies and customer environments
- Mentor and support junior analysts, ensuring consistent ticket management and SLA achievement
- Collaborate closely with internal teams to ensure seamless service delivery
- Maintain high levels of customer satisfaction through responsive and effective support
- Contribute to ongoing improvement of processes, documentation, and technical standards
Description
We are a fast-growing Managed Service Provider (MSP) seeking an experienced Senior Technical Support Analyst to play a pivotal role in our support function. This position offers the ideal blend of operational ownership, technical depth, and team leadership within our dynamic service environment. We provide an exciting opportunity for skilled IT professionals to engage in both hands-on technical delivery and leadership responsibilities, all while contributing to our service quality and customer satisfaction. This is an onsite role.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 4447 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Collect Solutions Ltd, Arctic Shores, SwapTix, HM Land Registry, Wilson James, Companies House, Hamilton Jones Consulting among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 111 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 111 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.