3604 IT & Software Developer jobs in the UK
Second Line IT Support Analyst
£44,000 - 81,000
IT Talent Solutions Ltd
Fobney Street, Eastleigh
£44,000 - 81,000
Requirements
Must:
- Experience in Second Line Support or a similar role
- Ideally experience within a professional services environment
- Strong Microsoft Azure & Microsoft 365 administration skills
- Familiarity with service desk/ticketing systems
- Excellent troubleshooting and communication abilities
- Highly organised, proactive, and comfortable juggling multiple priorities
Responsibilities
- Act as the escalation point for First Line Support
- Diagnose and resolve hardware, software, and network issues
- Manage user accounts, permissions, and security settings
- Support maintenance, upgrades, patching, and monitoring
- Maintain IT documentation and knowledge-base content
- Liaise with third-party suppliers as needed
- Identify recurring issues and recommend long-term fixes
Description
We are looking for a proactive, customer-focused Second Line IT Support Analyst to help keep core systems running smoothly across the organization. You will be the main escalation point for First Line Support, resolving complex issues and ensuring a secure, reliable IT environment that enables teams to deliver their best work. This is an excellent opportunity to work in a technical and highly professional IT Support role, ideal for candidates looking to build their career. Please note that you must be based within a commutable distance from Eastleigh, as this position is onsite.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3604 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Arctic Shores, SwapTix, HM Land Registry, Metropolitan Police, Southern Housing, Companies House, FCDO Services among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 108 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 108 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.