2284 IT & Software Developer jobs in the UK
Requirements
Must:
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- 4–10 years experience in IT support, ideally within an MSP.
- Strong capabilities in Microsoft 365 and Azure, Windows Server, Active Directory, DNS, DHCP, Group Policy, Networking (VLANs, routing, firewalls, switching), Hyper-V/VMware, Backup and Disaster Recovery solutions, Security tooling, MFA, and conditional access.
- Proven ability to resolve complex technical issues and take ownership.
- Strong documentation, communication, and time-management skills.
- Calm and structured approach to problem-solving.
- Comfortable interacting with senior stakeholders and business owners.
- Proactive mindset—focused on not just fixing issues but improving environments.
- Enjoys mentoring and supporting skill development in others.
- Willing to be on-site when required.
###
Responsibilities
- Act as the senior escalation point for complex incidents from 1st and 2nd Line support.
- Troubleshoot issues across Azure, Microsoft 365, servers, virtualization, networking, and security tools.
- Perform root-cause analysis and document long-term fixes for issues.
- Ensure SLA compliance and deliver a high-quality support experience.
- Manage Azure resources including VMs, networking, security, and automation.
- Maintain Windows Server, Active Directory, DNS, DHCP, Group Policy, and hybrid setups.
- Oversee patching, monitoring, backups, and system health across client estates.
- Implement and maintain security best practices.
- Lead migrations, deployments, security improvements, and infrastructure upgrades.
- Plan and document solutions, producing low-level designs and technical scopes.
- Work closely with Technical Leads and project managers to deliver successful outcomes.
- Attend client sites for escalations, installations, or project work as needed.
- Communicate confidently with both technical and non-technical stakeholders.
- Provide proactive recommendations to improve stability, security, and performance.
- Mentor 1st and 2nd Line engineers and support knowledge sharing.
- Help refine internal processes, documentation, and technical standards.
- Support the adoption of new tools, platforms, and technologies.
###
Description
We are growing our technical operations and looking for a senior-level Third Line Support Engineer to take ownership of complex issues, lead escalations, and deliver high-quality infrastructure and cloud solutions across our client base. If you love solving challenging technical problems, leading projects, and being the go-to technical authority in a fast-paced MSP environment, this role is for you. We offer a competitive salary (between £30k - £35k) aligned with senior technical ability, a clear technical development and certification pathway, 22 days holiday plus bank holidays, a pension scheme with additional benefits, and the opportunity to work with cutting-edge cloud and security technologies. Join us to play a key part in shaping cloud-first and secure technology environments, gaining exposure to diverse client environments, advanced cloud technologies, and high-level technical challenges. If youre a senior engineer who loves complex challenges and delivering smart, elegant solutions, we would love to hear from you. Apply today to take the next step in your technical career!
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2284 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Trinity Workshops Ltd, MastarRec, Alfa AI, Masters of Mystery, PACE Anti-Piracy Europe Ltd, Microminder, Control Flow Technologies Group Limited among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 100 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 100 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.