3012 IT & Software Developer jobs in the UK
IT Support Analyst
£30,000 - 35,000
ISR RECRUITMENT LIMITED
Framingham Road 5, High Wycombe
£30,000 - 35,000
Requirements
Must:
- At least three years of experience in a technical support role
- Proficient in Windows architecture, M365, Active Directory, and Google
- Strong understanding of Cyber Security
- Excellent communication skills
- Highly organized, proactive, and patient
- Experience troubleshooting software used by Academic and Professional Services teams, including Management Information System (MIS) iSAMS and Microsoft 365/Google Workspace suites
Responsibilities
- Provide day-to-day technical support for hardware, software, and network-related issues
- Diagnose and resolve complex technical problems promptly, minimizing disruption to the educational process
- Maintain detailed records of support requests, solutions, and follow-up actions
- Monitor the Cyber Security platform and identify any issues that arise
- Manage user accounts, permissions, and access controls in accordance with policies, using Active Directory, Azure, M365, and Google Admin
- Respond to IT incidents, ensuring timely resolution and effective communication with stakeholders
- Ensure Service Desk Tickets are dealt with in a timely manner
- Conduct root cause analysis of recurring issues and implement preventive measures
- Provide AV and technical setup and support for school assemblies, performances, and parents evenings
- Offer occasional out-of-hours support as required
Description
We are a client operating in the education sector located in High Wycombe, Buckinghamshire, seeking to hire an IT Support Analyst. Our primary focus is to provide day-to-day support, help, and guidance to all staff and students. We offer a competitive salary of up to £35,000 per year, along with an excellent benefits package that includes 30 days of holiday plus Bank Holidays, a Training Budget, and a Local Government Pension Scheme. Join our team and contribute to providing a first-class service to both pupils and staff while ensuring Data Protection compliance, Network Security, and Cyber Security.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3012 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
SwapTix, Collect Solutions Ltd, Arctic Shores, Government Communications Headquarters (GCHQ), Project Better Energy, NFU Mutual, Roke Manor Research Limited among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 104 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 104 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.