3106 IT & Software Developer jobs in the UK
1st Line Support Engineer
£28,000 - 28,000
IO Associates
Charing Cross, South East London
£28,000 - 28,000
Requirements
Must:
- Good understanding of ITIL processes (Incident, Problem, Change Management); ITIL certification beneficial
- Strong customer support and communication skills, with ability to manage stakeholders and provide clear updates
- Proven problem-solving and teamwork abilities, with a proactive and adaptable approach
- Exposure to Windows environments, Office 365, Active Directory, VMware, and general IT support; relevant IT qualifications desirable
Responsibilities
- Act as the first point of contact, managing incoming calls, incidents, and service requests via the portal
- Log, track, and manage incidents using ITSM tools, ensuring accurate documentation and timely updates in line with SLAs
- Escalate issues to appropriate teams and line management, ensuring high-priority cases are handled effectively
- Maintain strong customer relationships, contribute to knowledge base improvements, and support daily service desk operations
Description
We are a specialist provider of fully managed, high-security ICT services supporting the defence, security, and government sectors in complex, regulated environments. This is an excellent opportunity to work on amazing defence and government projects within a team that encourages and facilitates personal growth. We are located in Stoke-on-Trent, UK, and offer a competitive salary up to £28,000 per annum, depending on experience. Please note that we cannot provide any sponsorship; only candidates with the existing right to work in the UK will be considered.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3106 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
SwapTix, Collect Solutions Ltd, Arctic Shores, Dirty Martini Marketing, Government Communications Headquarters (GCHQ), TBG Solutions Ltd, Roke Manor Research Limited among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 107 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 107 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.