3277 IT & Software Developer jobs in the UK
1st Line Support Analyst
£40,000 - 60,000
IMT Resourcing Solutions
Speech House Road, Perth
£40,000 - 60,000
Requirements
Must:
- Basic technical troubleshooting capability across hardware, software and networks
- Working knowledge of Windows 10 and Microsoft 365
- Understanding of ITIL principles
- Strong customer service skills with an excellent telephone manner
- Ability to prioritise workload and work independently
- Full UK driving licence required
Responsibilities
- Provide first line IT support via telephone, email, chat and self-service channels
- Diagnose and resolve hardware, software, network and connectivity issues
- Log, prioritise and manage incidents and service requests within ServiceNow
- Escalate complex issues to second line teams and third-party suppliers where required
- Fulfil service requests, including equipment ordering and provisioning
- Maintain accurate IT asset records
- Support testing activity for ServiceNow updates
- Contribute to continual service improvement initiatives
Description
We are a leading organisation in the agriculture and supply chain sector, hiring a First Line Support Analyst to provide frontline IT support across hardware, software, and network services. This hybrid role, based in Perth, offers a competitive salary of £25,000 along with a structured support environment and development opportunities. Youll work closely with internal IT teams, third-party suppliers, and end users to ensure efficient service delivery and contribute to our continuous service improvement initiatives.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3277 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Collect Solutions Ltd, Arctic Shores, SwapTix, Hamilton Jones Consulting, Wilson James, Bestway Group, HM Land Registry among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 110 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 110 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.