Epos Systems Lead

- 5–7 years hands-on experience supporting, configuring and enhancing enterprise EPOS systems in a live trading environment (ideally K8) - Proven people leadership experience, including guiding team performance, development and delivery in a fast-paced operational environment - Strong understanding of end-to-end point-of-sale processes (transactions, payments, pricing) and integrating EPOS with ERP, finance, inventory and payment platforms - Excellent problem-solving and stakeholder communication skills, with the ability to balance BAU stability and structured change - Proven experience of leading, developing, and managing a technical systems team, including setting direction, managing performance, supporting development, and ensuring delivery in a fast-paced operational environment - Strong understanding of end-to-end trading and point-of-sale processes, including transaction flow, payments, pricing, and downstream system impacts - Experience of integrating EPOS platforms with other enterprise systems, such as ERP (e.g. SAP), inventory, finance, and payment platforms and hardware - Proven track record of supporting business-critical trading operations, including peak trading periods, high-volume transaction processing, and operational continuity - Demonstrable experience delivering EPOS system change, enhancement, and ongoing support, balancing BAU stability with structured improvement - Experience supporting end users and managing service requests and incidents through to resolution, including coordination across technical teams and third-party vendors