2851 IT & Software Developer jobs in the UK
Requirements
Must:
- At least two years’ experience working in a second line IT support capacity
- Strong understanding of Microsoft cloud technologies, including Microsoft 365, Azure Active Directory and Intune
- Good knowledge of networking concepts such as TCP/IP, DNS, DHCP, VPN and firewalls
- Excellent verbal and written communication skills, with the confidence to engage directly with customers
- Ability to commute reliably to Central London on a daily basis
- A relevant IT qualification or equivalent experience in a technical support role is essential
- Experience supporting Microsoft 365 workloads and Azure Active Directory services
- Experience with device management solutions, preferably Microsoft Intune
- Strong problem-solving skills with a methodical approach to incident management
- Ability to manage multiple tasks and prioritise effectively in a fast-paced environment
- Good interpersonal skills with the ability to explain technical information clearly to non-technical users
Responsibilities
- Provide second line technical support for Microsoft 365, Azure Active Directory, and Intune environments, resolving incidents efficiently and effectively
- Investigate, diagnose and resolve complex technical issues escalated from first line support
- Communicate clearly and professionally with customers, including face-to-face interactions, ensuring a high level of customer satisfaction
- Maintain accurate documentation of all support activities, including incident reports and resolution steps
- Collaborate with third-party vendors and internal teams to resolve issues beyond immediate scope
- Participate in continuous service improvement initiatives by providing feedback and suggestions
- Ensure compliance with company policies, procedures and security standards in all support activities
- Support desktop and mobile device management through Intune, including policy application and troubleshooting
- Monitor system performance and assist with the deployment of updates or patches as required
Description
We are a managed Services Technology business located in London, dedicated to supporting our clients with a rapidly growing Outsourced IT Helpdesk. We offer a dynamic work environment and opportunities for growth within our team. Our aim is to provide exceptional support to our high-profile clients, ensuring they receive top-notch service and satisfaction.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2851 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Mas & Pas Limited, Bluefruit Software Limited, Lloyds Banking Group, FCDO Services, COMPANIES HOUSE, Accenture, Scottish Prison Service among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 105 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 105 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.