3120 IT & Software Developer jobs in the UK
Requirements
Must:
- Excellent communication skills
- Calm under pressure
- Interest in machinery and a willingness to learn
- Customer focused
- Strong PC skills
- Highly organized
- Good team player
- Previous experience in a customer support role beneficial
- Engineering or mechanical background preferred
- Experience in parts or a breakdown service is beneficial
- Ideally, live within a short commute (30 mins) of Astley (M29 7JY)
Responsibilities
- Receive and log breakdown and assistance requests from customers
- Provide phone support on our hire fleet at first point of contact
- Direct mobile service engineers to site breakdowns and provide information via our internal recording system
- Assess information from service calls
- Gather information from service calls, customer assistance requests, depot engineers, and manufacturers of machinery
- Create internal bulletins to reduce and eliminate call outs and breakdowns
- Create, maintain, and update procedures within the technical support department
- Update and monitor internal and external bulletins and communicate these to all service engineers
Description
We are currently recruiting for a Technical Support Agent to join our Technical Support Department and provide support to customers on our High Drive access platform machines, based in Astley, Manchester. Full training will be given, and with ongoing training and development, you will support our full range of High Drive machines across the UK. This role is full-time and permanent, offering a salary between £28,000.00 and £32,000.00 per year, along with benefits such as company events and on-site parking.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3120 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
SwapTix, Arctic Shores, FCDO Services, Counter Terrorism Policing, MOD - Defence Digital, TAG Support Services Limited, The Corporate Housing Partnership Limited among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 83 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 83 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.