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IT Field Service Engineer
£30,000 - 40,000
Healthy Careers
St Mark's Road 2, Maidenhead
£30,000 - 40,000
Requirements
Must:
IT Network & Cabling Engineer
Permanent / Full-time
IT MSP (Managed Service Provider)
We are looking for a skilled IT Network & Cabling Engineer with demonstrable experience in an MSP (Managed Service Provider) or a similar IT Field Service engineer role. It is essential that you have a customer-focused mindset, a diligent and logical approach to troubleshooting, and a strong commitment to service excellence. You must be based within commuting distance of Maidenhead and be prepared to travel to client sites regularly.
Technologies
Active Directory
Firewall
Hyper-V
ITIL
Microsoft 365
Office 365
Responsibilities
In this role, you will be responsible for providing onsite technical support, troubleshooting, and maintenance across various client environments. You will install, configure, and support IT hardware, software, and network systems. Collaborating with internal teams to escalate and resolve complex technical issues promptly will be critical. You will also deliver excellent customer service, maintain high client satisfaction levels, and ensure that all work carried out and support provided is documented accurately. It will be your responsibility to ensure that systems and services meet defined SLAs and customer expectations.
Description
You should have experience in an IT Field Engineer role or similar within an MSP. A strong knowledge and hands-on experience with the following is essential: Active Directory and Group Policy administration, Windows Server 2008 and above, Windows Desktop OS (Windows 7 and above), Hyper-V setup and administration, Microsoft 365 tenant setup and administration, SharePoint Online configuration and support, core networking (DNS, routing, switching), and firewall configuration (Meraki / Draytek / Sophos). Familiarity with VoIP platforms, preferably Gamma, and experience with Apple device support is also required. Desirable qualifications include industry-recognised certifications such as MCSE, CCNP, or HP ASE, an ITIL Foundation Certificate, experience with Cisco or HP networking infrastructure, knowledge of scripting (PowerShell, batch files, VBScripts), and an understanding of Network Security technologies including IDS/IPS. Experience with desktop imaging tools and software is a plus.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2088 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, Mas & Pas Limited, Street Group, Kura, RHP, Core-Asset Consulting, ApplianSys among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 69 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 69 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.