Senior Customer Deployment Specialist

- Lead complex platform and third-party application deployments from initiation through post-implementation review - Configure and optimise deployments to meet performance, security, and customer-specific requirements - Champion deployment best practices aligned with regulatory, quality, and compliance standards - Design and oversee enterprise healthcare IT architectures integrating PACS, RIS, EMR, AI solutions, and cloud-native services - Lead implementation of HL7 v2 and DICOM workflows, with future expansion to FHIR standards - Share deployment learnings with Solution Architects to continuously improve delivery standards - Work closely with customers and partners to gather technical and integration requirements - Act as a trusted subject matter expert, building confidence through clear technical guidance - Maintain and support Windows Server and Linux-based systems, ensuring platform stability, performance, and security - Enable seamless data exchange between imaging modalities, hospital systems, and external partners using DICOM and HL7 v2 - Implement APIs and web services to support interoperability across healthcare systems - Develop and maintain scripts (Python, Bash, PowerShell) for automation, monitoring, and integration - Create and improve internal tooling to enhance deployment consistency, efficiency, and security - Respond rapidly to system issues, conduct root cause analysis, and implement corrective actions - Partner with Product, Engineering, and Customer Success teams to influence deployment readiness - Mentor junior team members and promote a culture of continuous improvement - Maintain detailed technical and deployment documentation - Adhere to all information security and acceptable use policies