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ServiceNow Business Analyst

£45,000 - 75,000
Triton Street 20, Queenhithe
£45,000 - 75,000
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Junior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Experience in HR process design, workshops, and stakeholder engagement. - Strong understanding of or experience working in HR or GBS operational environments. - Knowledge of how ServiceNow HRSD supports and delivers HR services (e.g., onboarding, lifecycle events, case management). - Familiarity with ServiceNow maturity assessments and discovery. - Awareness of ServiceNow HRSD AI and automation capabilities, and integrations to people technology and collaboration tools. - Ability to map out HR processes and design technology-enabled solutions. - Familiarity with collaboration tools and techniques for process improvement. - Consulting experience in HR transformation programs, ideally within a major consultancy or similar environment. - Strong communication and organisational design skills. - Exposure to agile delivery methods and integration tools (desirable). - Experience of using data and analytics to drive continuous improvement. - ServiceNow Implementation Specialist CIS - HRSD Certified (preferable). - Security Clearance is a nice to have.

Responsibilities

- Facilitate process workshops to map out current-state and future-state journeys (e.g., onboarding, offboarding, case management). - Collaborate with stakeholders to identify pain points and opportunities for automation using ServiceNow HRSD. - Design and deliver ServiceNow solutions that enable improved HR service delivery, employee communications, and organisational effectiveness. - Lead workstreams such as process design, configuration, testing, and deployment. - Translate business requirements into ServiceNow system capabilities, ensuring alignment with HR strategy and user experience goals. - Work with cross-functional teams to ensure successful implementation and adoption of ServiceNow solutions. - Support change management, communication planning, and stakeholder engagement to drive transformation outcomes. - Contribute to internal initiatives such as proposition development, AI readiness and adoption, thought leadership, and practice growth. - Mentor junior consultants and support their development.

Description


We are a leading technology consultancy with over 60 years of history and a presence in more than 50 countries. We help organizations with their AI, technology, and people-focused transformation needs. By leveraging our capabilities across strategy, technology, design, engineering, and business operations, we aim to shape the future of work. We offer a competitive salary ranging from £45-55K, along with benefits, and provide a unique opportunity to build on your ServiceNow knowledge while acquiring transformation experience within a supportive and forward-thinking team.
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You can find Business Specialist salaries in the UK here.

How many Business Specialist jobs are in the UK?

Currently, there are 2032 Business openings. Check also: Project-Manager jobs, Product-Manager jobs, CRM jobs - all with salary brackets.

Is the UK a good place for Business Specialists?

The UK is one of the best countries to work as a Business Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for Business Specialist jobs in the UK?

Bluefruit Software Limited, Mas & Pas Limited, Companies House, LendingCrowd, Department for Work and Pensions (DWP), FCDO Services, Lloyds Banking Group among others, are currently hiring for Business roles in the UK.

The company with most openings is Experis as they are hiring for 81 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.