NHS EPR Configuration Analyst

- Manage user access, security profiles, clinic templates, and correspondence setup within the BSW STP. - Maintain records of configurations and ensure change control. - Configure and coordinate clinic schedules, letter templates, and integration with downstream systems (eReferral Service, DrDoctor, Apollo, Synertec). - Generate and distribute reports, resolve data errors, and implement corrective actions to maintain data integrity. - Provide end-user support for complex queries, troubleshoot problems, and liaise with suppliers and internal teams for resolution. - Continue administration of legacy systems until decommissioned, including running business applications and reports. - Build strong relationships with internal teams and external suppliers, communicate sensitive information, and support policy development. - Log incidents, maintain accurate records, and ensure all updates and actions are documented. - Produce monitoring reports, conduct audits, and contribute to service improvement initiatives. - Participate in meetings, assist in developing operational procedures, and perform other duties as required by the EPR Application and Data Quality team lead. ---