4762 IT & Software Developer jobs in the UK
Requirements
Must:
- 1 to 2 years experience in desktop support and IT support roles
- Windows desktop support and administration
- Basic troubleshooting of desktops, laptops, printers, and mobile phones
- Active Directory user account creations and management
- Office 365 user account creations and licence management
- Exceptional customer service skills
- Confidence in dealing with users face to face and over the phone
- Experience in IT service delivery, preferably at an MSP or internal IT support
- Excellent troubleshooting and problem-solving skills
- Ability to transfer knowledge within a team
- Basic networking awareness (DHCP, DNS, WAN/LAN troubleshooting)
- Full UK drivers licence (desirable)
Responsibilities
- Provide technical hands-on support, answering support queries in person, via phone, or through the ITSM system
- Maintain a high degree of customer service for all support queries
- Take ownership of user problems and proactively address issues
- Log all calls on the ITSM system and maintain full documentation
- Respond to enquiries from clients and assist in resolving hardware or software problems
- Provide training and advice to users on computer equipment
- Collaborate with the IT Support team and other operational/project teams as required
- Manage workloads and inform the IT Project & Support Team Lead of potential KPI/target breaches
- Assign complex service issues to the appropriate IT Support team member
- Raise security concerns to the IT Project & Support Team Lead
- Maintain reports and logs in compliance with departmental policy
- Manage IT stock, including laptops, desktops, accessories, and maintain asset registers
- Set up and configure new laptops, desktops, and mobile devices
- Install authorised software on laptops, desktops, and mobile devices
- Configure and maintain computer systems, networks, and peripherals as instructed
Description
We are excited to recruit an IT Support Technician to join our existing team at our Head Office in Hunslet, Leeds. This role offers an opportunity for an IT support engineer with 1 to 2 years of experience to develop their first- and second-line support skills in a supportive environment. We provide a competitive salary of up to £27,000 and value our employees through professional development opportunities and a positive team atmosphere.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 4762 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
SwapTix, Collect Solutions Ltd, Arctic Shores, Government Communications Headquarters (GCHQ), HM Land Registry, MandM, TBG Solutions Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 105 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 105 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.