3055 IT & Software Developer jobs in the UK
Requirements
Must:
- Clear experience working with ERP and/or CRM systems in a support, admin or superuser capacity, with a real focus on CRM and user experience.
- Evidence of handling a high volume of tickets or tasks, maintaining workload and managing changing priorities.
- Strong communication skills, both written and verbal, with confidence to support users at varying levels of the business, including colleagues whose first language isnt English.
- Proven problem-solving skills: curious, asking good questions and working through issues to find root causes rather than just quick fixes.
- Confident using Microsoft Office tools, particularly for tracking, reporting, and creating simple documentation.
- Real attention to detail, especially when working with data, updating records in bulk or producing user guides and process notes.
- A resilient, agile mindset, comfortable in a fast-paced environment where plans can change and trusted to manage your own workload.
Responsibilities
- Keep ERP and CRM users moving by picking up, prioritising, and resolving a high volume of tickets, from simple how do I...? questions to more complex admin and configuration tasks.
- Act as a trusted first line of support for colleagues across sales, operations, purchasing, finance and other teams, choosing the right way to communicate and keeping users updated on progress.
- Play a key role in importing and maintaining data, including exhibition leads and other prospect lists, so that sales teams have accurate information.
- Help embed and stabilise a new CRM environment, getting up to speed quickly and contributing feedback as new processes and tools are rolled out.
- Spot recurring issues and opportunities to improve, documenting fixes and creating clear, user-friendly guides for the wider business to self-serve.
- Stay organised when priorities change, making clear decisions about what needs to be done first and flagging anything that could pose a risk to the business.
- Work closely with a small, busy team where everyone collaborates, shares knowledge, and supports each other through peaks in demand.
Description
We are a team-based organization located in Elland, and we are looking for a CRM/ERP Support Technician to join us. This role offers a competitive salary of up to £35,000 along with benefits such as a subsidised on-site gym, flexible working hours, and enhanced maternity and paternity pay. We believe in fostering a collaborative environment where everyone supports each other, and we are committed to providing opportunities for professional growth.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3055 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Luware UK Ltd., SwapTix, Arctic Shores, Bluefruit Software Limited, Executive Jet Support Ltd, The Corporate Housing Partnership Limited, FCDO Services among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 89 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 89 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.