Microsoft 365 Engineer for Copilot/Teams Migration

- Proven experience working as a Microsoft 365 Engineer in a large or complex organisation - Strong hands-on experience supporting and administering core Microsoft 365 services, including Teams, SharePoint Online, OneDrive for Business, and Exchange Online - Strong troubleshooting and 2nd/3rd line support experience across Microsoft 365 services - Experience of working in complex environments - Experience supporting collaboration platform migrations (e.g., Zoom to Teams, tenant migrations, or similar) - Experience administering and supporting Power Platform (Power Apps, Power Automate), including governance and environment management - Experience configuring and maintaining Microsoft 365 tenant settings - Experience working in operational support roles alongside project delivery - Strong documentation and knowledge transfer capabilities - Experience supporting or enabling Microsoft 365 Copilot (highly desirable) - Experience working in Higher Education, Public Sector, or similarly complex organisations (highly desirable) - Experience with Entra ID (Azure AD), identity and access management, and integration with Microsoft 365 (highly desirable) - Understanding of Microsoft 365 security and compliance capabilities (highly desirable) - Experience supporting Teams telephony, meetings, and collaboration optimisation (highly desirable) - Relevant Microsoft certifications (e.g., MS-700, MS-100/101, or equivalent) (highly desirable)