Head of DevOps and DataOps

- Lead and develop multidisciplinary teams including solution, low-code, data and integration developers, delivering new digital solutions, automation and operational excellence. - Set future technology direction through horizon planning, guidance on emerging platforms and adoption of best practice. - Embed strong customer focus, continuous learning, coaching, and knowledge-sharing to maximise capability and minimise operational risk. - Establish and maintain development standards, toolsets, source control, documentation templates and policies. - Ensure quality, security and resilience are integral to all development and integration activities. - Maintain expert knowledge of systems integration, solution development and emerging trends, acting as a trusted technical adviser to senior stakeholders. - Participate as a key member of the Architecture Board, assuring solution design and architectural compliance. - Own and continuously improve critical enterprise systems (e.g. ERP, Student Records and associated data, application and database platforms). - Act as escalation point for 2nd and 3rd line incidents, ensuring timely resolution and supplier engagement. - Lead preventative maintenance, upgrades, disaster recovery planning, configuration management and risk management for relevant systems. - Work closely with partners and suppliers on roadmap development, defects, enhancements and incident resolution. - Plan and prioritise resources across Dev, Agile Delivery, ERPOps and DataOps teams, balancing operational demands with long-term strategy. - Maintain accurate resource plans and guide estimation and sizing of development activity. - Work with Service Owners and Project Managers to ensure effective allocation of developer capacity for projects, change, support and upgrades. - Proactively identify, mitigate and resolve resourcing risks to maintain delivery momentum.