2917 IT & Software Developer jobs in the UK

Hays jobs

Problem Management Analyst

£55,000 - 55,000
Hays
Cheapside 107, London
£55,000 - 55,000
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Hands-on ownership of Root Cause Analysis for major incidents (P1/P2) - Experience applying structured RCA methodologies (5 Whys, Fishbone, Fault Tree, Kepner-Tregoe) - Ability to analyse technical, process, and organisational causes of failure - Experience working within Incident, Major Incident, and Problem Management functions - Confidence to challenge engineering teams and vendors on root causes and corrective actions - Experience producing high-quality RCA reports (timeline, impact, contributing factors, actions)

Technologies

ITIL

Responsibilities

- Lead in-depth RCA across incidents and major incidents, identifying true root causes - not just symptoms - Identify patterns, trends, and systemic weaknesses to support Problem Management - Drive actions to reduce repeat incidents and improve stability - Collect and analyse technical, process, and organisational data to build a complete view of failure points - Produce clear, structured RCA reports including timelines, impact assessments, and corrective actions - Work closely with engineering, operations, and vendor teams to validate findings and drive remediation - Contribute to operational maturity by improving RCA quality, consistency, and effectiveness across the organisation

Description


We are a FTSE 250 recruitment leader with a global footprint, undertaking a bold technology strategy focused on modernisation, digitalisation, and innovation to power progress through people and market-leading technology. This role sits within Technology Operations and offers the unique opportunity to lead root cause investigations across major incidents and recurring issues, ensuring sustainable corrective and preventative actions are implemented. Our teams work collaboratively to identify underlying causes of failure, making a significant impact on service stability.
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You can find Business Specialist salaries in the UK here.

How many Business Specialist jobs are in the UK?

Currently, there are 2917 Business openings. Check also: Project-Manager jobs, Product-Manager jobs, CRM jobs - all with salary brackets.

Is the UK a good place for Business Specialists?

The UK is one of the best countries to work as a Business Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for Business Specialist jobs in the UK?

The Scouts Association, Bluefruit Software Limited, SwapTix, Arctic Shores, Fixed Wire Testers, Silmid Limited, MOD - Defence Digital among others, are currently hiring for Business roles in the UK.

The company with most openings is Hays Technology as they are hiring for 89 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.