2023 IT & Software Developer jobs in the UK

Be among the first 5 applicants!
Hays Construction and Property jobs

IT Service Desk Advisor

£38,000 - 45,000
Hays Construction and Property
Colmore Circus Queensway, Birmingham
£38,000 - 45,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
We are looking for a skilled and customer-focused ICT professional with proven experience in providing technical support. You should have a strong working knowledge of Microsoft systems, including Microsoft 365 and Active Directory, and be confident in resolving issues efficiently. Excellent communication skills and a proactive approach to customer care are essential, particularly in a busy call center environment. The ideal candidate will understand the importance of ICT support services and be committed to delivering high levels of customer satisfaction through thoughtful, solution-oriented service.

Technologies

Active Directory
Microsoft 365
Office 365

Responsibilities

In this Service Desk role, you will provide first-line ICT support in a fast-paced environment, delivering technical assistance for Microsoft applications and utilizing the Microsoft 365 Admin Centre to resolve user issues efficiently. You will be responsible for troubleshooting problems related to Active Directory and object synchronisation while ensuring exceptional customer service in a call center setting. Your day-to-day tasks will involve responding to customer queries, offering timely updates, and addressing issues with a strong understanding of business needs and priorities. A commitment to delivering high-quality support and maintaining customer satisfaction will be central to your success in this role.

Description


We are a public sector organization based in the West Midlands offering a 3-month temporary Service Desk contract to start immediately, based full-time in the office. This is a fantastic opportunity to contribute to the delivery of high-quality ICT services and support our valued customers in a fast-paced environment, as part of a collaborative and supportive team. If you’re interested in this role, please click 'apply now' to forward an up-to-date copy of your CV. If this job isn't right for you but you are looking for a new position, feel free to contact us for a confidential discussion about your career.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Specialist salaries in the UK here.

How many IT Specialist jobs are in the UK?

Currently, there are 2023 IT openings.

Is the UK a good place for IT Specialists?

The UK is one of the best countries to work as a IT Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Specialist jobs in the UK?

PayItMonthly Ltd, BAE Systems, Origin, BTL IT Solutions Ltd., Direct Online Services, Gelt Inc, Workflo Solutions among others, are currently hiring for IT roles in the UK.

The company with most openings is Experis as they are hiring for 62 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.