3299 IT & Software Developer jobs in the UK

Harvey Nash jobs

User Researcher (Public Sector)

£85,000 - 90,000
Harvey Nash
Waterloo Place, Edinburgh
£85,000 - 90,000
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Proven experience in user research and user-centred design - Strong understanding of Government Digital Service (GDS) standards - Experience working within Agile teams - Excellent communication and interpersonal skills - Ability to build relationships and challenge assumptions - Knowledge of inclusive research practices - Experience mentoring and supporting junior researchers

Responsibilities

- Design, plan, and conduct user research to understand service needs - Translate research insights into actionable recommendations - Apply user-centred design principles to enhance service development - Advise clients on solving complex problems through research and design - Lead Agile teams to develop services that meet user needs - Foster trust and effective communication with clients and stakeholders - Support and mentor colleagues in maximizing user research benefits - Promote best practices in user research across the organization

Description


We are a dynamic organization based in Scotland, offering a 6-month contract for a User Researcher with a hybrid working model (two days per week in Edinburgh). Our team is dedicated to understanding user needs and improving service design through rigorous research and collaboration. We promote a culture of inclusive design and value the contributions of every team member. We believe in providing our employees with competitive daily rates and opportunities for professional development in a supportive environment.
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