1025 IT & Software Developer jobs in the UK
Be among the first 5 applicants!
Technical Analyst
£35,000 - 35,000
Halian Technology Limited
Charing Cross, London + Remote
£35,000 - 35,000
Requirements
Must:
- Minimum 2 years of experience working with Microsoft Intune and mobile device management (MDM).
- Experience with Endpoint Configuration Manager (SCCM) and patch management processes.
- Proven experience in 2nd line support, handling escalated technical tickets.
- Strong understanding of Mobile Device Management (MDM) and the full lifecycle of device deployment, configuration, and management.
- Strong troubleshooting skills, particularly in device management and patching issues.
- Knowledge of IT security best practices related to device and application management.
- Excellent communication skills, with the ability to interact with technical and non-technical stakeholders.
- Ability to work independently with minimal supervision and collaboratively as part of a team.
Responsibilities
- Deploy, configure, and manage mobile devices via Microsoft Intune.
- Support the management of corporate devices, including Windows, iOS, and Android platforms.
- Troubleshoot and resolve complex mobile device management (MDM) issues.
- Maintain and update device profiles, compliance policies, and application deployments.
- Assist in the configuration, deployment, and management of endpoint devices using Endpoint Configuration Manager (SCCM).
- Ensure proper patch management processes are in place and perform regular patching of devices across the network.
- Monitor device health and performance, ensuring all endpoints are properly configured and updated.
- Respond to and resolve escalated 2nd line support tickets, ensuring timely resolution of technical issues.
- Provide expert-level troubleshooting and root cause analysis for more complex issues.
- Work closely with end-users, understanding their requirements and delivering technical solutions.
- Escalate issues to senior engineers as needed while keeping stakeholders updated on progress.
- Create and maintain detailed documentation on device configurations, support processes, and troubleshooting guides.
- Share knowledge and provide training to junior team members when required.
Description
We are a leading educational company dedicated to transforming the learning experience through cutting-edge technology. Our mission is to provide innovative, reliable solutions that help students, teachers, and administrators succeed. We are looking for a Technical Analyst with expertise in Microsoft Intune, mobile device management, and 2nd line support to join our dynamic IT team. You will play an essential role in managing, troubleshooting, and resolving escalated technical issues, ensuring seamless device management and patching processes across our organization. This role offers the flexibility of working remotely most of the week, with the opportunity to collaborate in person 1-2 days per week at our Chelmsford or Cambridge locations. Nice to have skills include experience with Azure Active Directory and Azure-based services, familiarity with modern IT infrastructure and cloud-based technologies, knowledge of Windows Autopilot or other device provisioning technologies, and ITIL certification or knowledge of ITIL processes. A degree in Computer Science, Information Technology, or a related field is preferred but not required. Microsoft certifications (e.g., Microsoft Certified: Security, Compliance, and Identity Fundamentals) are a plus. This role offers flexible working arrangements and a streamlined one-stage interview process. We encourage you to apply now to be considered.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find Business Specialist salaries in the UK here.
How many Business Specialist jobs are in the UK?
Currently, there are 1025 Business openings. Check also: Project-Manager jobs, Product-Manager jobs, CRM jobs - all with salary brackets.
Is the UK a good place for Business Specialists?
The UK is one of the best countries to work as a Business Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Business Specialist jobs in the UK?
Defaqto, u-blox, ApplianSys, Core-Asset Consulting, onebillion, Unisys, Cencora among others, are currently hiring for Business roles in the UK.
The company with most openings is DataAnnotation as they are hiring for 53 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.
The company with most openings is DataAnnotation as they are hiring for 53 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.